Shipping policy

Shipping rates

Shipping costs are calculated at checkout based on your delivery address and the shipping method you choose. You will always see the full shipping cost before you pay.

Processing time

Orders are typically processed and handed to the carrier within 1–3 business days (excluding weekends and holidays). During peak periods or promotions, processing may take slightly longer.

Tracking your order

As soon as your order ships you will receive a confirmation email with your tracking number. You can also check your order status from your account.

Delivery estimates

Estimated delivery times are shown at checkout for each shipping method. Delivery estimates are provided by the carrier and are not guaranteed; weather, carrier volume and other factors outside our control can cause delays.

Address accuracy

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, contact us immediately — we can update the address only if the order has not yet shipped.

Lost or damaged packages

If your tracking shows no movement for 7 business days, or your package arrives damaged, contact us via our contact page with your order number and photos (for damage). We will work with the carrier to resolve the issue and, where appropriate, send a replacement.

International orders

For orders shipped outside the United States, any import duties, taxes or customs fees charged by the destination country are the responsibility of the customer unless they are collected at checkout.